Past Events

Working Effectively with your manager in a challenging environment The pace of change and external demands placed on organisations require new and effective ways of working and highly effective working relationships. This programme is specific to the needs of managers and leaders who wish to improve business performance by developing a productive relationship with the senior team. The course demonstrates how to be assertive, reduce conflict and the route to more effective and productive working relationship with the senior management…

  Outline of the Course   Great managers are admired, good to be around and make things happen.  They understand their role and engage with organisational objectives and their people with equal ability and confidence.   However, many people find themselves promoted into management or supervisory positions because they are good at something. Unfortunately, they are inexperienced in management techniques and need training and support to be effective.   Management is not about doing the things you are good at,…

Learn all the basics to create and manage spreadsheets yourself and we cover the 5 basic formulas everyone should know! Secrets of formatting and navigating super-fast and how to create charts which are stunning representations of your figures. You will create a chart with one click and learn how to manage large workbooks. This One Day course is specifically designed for office staff/managers with little or no previous knowledge of Excel, or no prior formal training. You should be able to…

This course is intended for people who need to know how to use Outlook as an email client to manage their email communications, calendar appointments, contact information, and other communication tasks. In addition to creating and sending email, this course will introduce you to organising your mail, working with attachments, formatting message text, scheduling meetings, and responding to meeting invitations. What happens on this course Getting Started with Outlook 2016 Formatting Messages Working with Attachments and Illustrations Customising Message Options…

Learn all the basics to create and manage spreadsheets yourself and we cover the 5 basic formulas everyone should know! Secrets of formatting and navigating super-fast and how to create charts which are stunning representations of your figures. You will create a chart with one click and learn how to manage large workbooks. This One Day course is specifically designed for office staff/managers with little or no previous knowledge of Excel, or no prior formal training. You should be able to…

This is a course on problem solving and creativity which introduces delegates to effective and efficient problem solving techniques that can be used is groups. The course is structured around various problem solving techniques and the exercises to practice those methods. The training content aims to increase the awareness of delegates about best practices and guidelines that will increase team productivity. What happens on this course Avoid attitudes that hinder problem solving and adopt those that increase your chances of…

Social media marketing is an effective way to grow your business but for beginners it can also be confusing, daunting and even a little scary. LinkedIn is the platform for professionals and yet so many aren’t using it to their full advantage. The course will support attendees to fully complete their personal profile to ‘All Star’ status and set up their business profile on LinkedIn. This will be in real time and is fully interactive. The afternoon session will then…

The Google My Business short course helps your business get found amongst all the noise and competition on Google. By having a 'Google My Business' account, you can help your business gain visibility, clicks on your website and gain social proof with reviews from customers. This training session will look at; why it's necessary for your business to be found on search engines how to register a Google My Business account what elements need to be completed and why what…